FREQUENTLY ASKED QUESTIONS

ARE YOU AN AUTHORIZED CERTIFICATION PREP PROVIDER?

Yes, you can find HR Defined listed by HRCI and HRCP

WHO CREATED THE MATERIALS?

Materials are created and updated by HRCP.

ARE THE MATERIALS UP TO DATE?

The HRCP study materials are carefully updated each year to reflect changes in the field of human resource management. Particular attention is given to changes in the legal environment. Our materials are consistently reviewed and updated to reflect content we feel is most likely to be reflected in the current or upcoming exam. Current materials are updated to reflect the August 1, 2018 exam.

HOW SOON WILL I RECEIVE MY MATERIALS?

Materials are included in the price of the course. Students who electe to receive printed materials will receive them on the first day of class. Students who elect online materials will receive their access within 48 hours of full payment. Students who also want online access (after purchasing printed only) may acquire it for an additional fee.

are EXAM FEEs INCLUDED IN THE COST OF THE PREP COURSE?

Exam fees are NOT included in the cost of the prep course. All exams should be paid for via the HRCI site.

ARE THE MATERIALS INCLUDED IN THE PRICE OF THE COURSE?

Yes, materials are included in the price of the course.

ARE ANY FEES REFUNDABLE?

All fees are non-refundable.

I SIGNED UP FOR A PAYMENT PLAN BUT WILL BE UNABLE TO COMPLETE THE PAYMENTS. WILL I BE ABLE TO GET A REFUND?

All fees are non-refundable. Any portion of your payment plan paid out prior to the course will not be refunded.

I want to sign up for a payment plan. Are there additional fees for me doing so?

Not at all. You will pay the same amount as if you paid in full up-front. There are no additional fees for choosing to spread out your payments.

I’ve signed up for a payment plan and want to know if i can select my payment dates?

Unfortunately, you cannot pick your payment dates. The plans are set up to come out on the same day of the following month that your initial payment is made.

WILL I BE ABLE TO USE THE COUPON CODE ON A PAYMENT PLAN?

No, you will not be able to use the coupon code on a payment plan.

IF I SELECT THE PAYMENT PLAN OPTION, WHEN SHOULD THE LAST PAYMENT BE MADE?

All payments must be completed two weeks before the start of class to allow time to order materials. Payments not completed by this day will not be refunded. For questions, email us at info@hrdefined.com.

ARE THERE ANY OTHER OPTIONS FOR THE PAYMENT PLAN? (EXAMPLE: PAYING EVERY TWO WEEKS VS. MONTHLY)

We are truly invested in your success and what to see you win. Send us an email at info@hrdefined.com to discuss additional options.

THIS IS A LOT OF INFORMATION. WHERE DO I GET STARTED?

We know it’s a lot. You can use this step-by-step guide provided by HRCI to help you get started.


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